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What do our clients think?

We could tell you how great we are but we would rather you hear it first-hand from the people that really matter to us – our clients.

If you have travelled with us in the past and would like your thoughts to feature here please email them to lydia@savilerowtravel.co.uk and we will be delighted to include them.

Laura & Rob Morley

5th April 2017

Thank you so much for all your invaluable help in organising our honeymoon to Japan. We really can’t thank you enough. It was the trip of a lifetime and one we will certainly never forget !

Laura & Rob

Mr & Mrs Lacon – Thailand

5th December 2016

We would like to thank you for organising our trip to Thailand. We had a fantastic time: our 35th wedding anniversary was the honeymoon that we did not have. The whole holiday was an amazing experience, having not visited the area before. The attention to detail with your planning was second to none. We cannot thank you enough.

Mr & Mrs Whitfield – Henley

15th November 2016

Our trip to Malta and Gozo was brilliant. Thank you so much. Everything worked perfectly and it made for a very seamless holiday arrangement from which we came back very relaxed. We will defintiely use you again for future trips!

Steve and Debbie – Danai Beach, Greece

7th October 2016

Hi Giles, just wanted to say what a fabulous holiday we had using your Agency. It was top quality at every turn. Steve and Debbie.

Helen – UK

17th June 2016

I have had the most wonderful visit to Seoul for the Rotary International Convention and then on to Tokyo. Thank you for managing to book my seats for me and for arranging airport assistance. Everything went very well indeed and I was delighted to learn just before boarding the plane at Heathrow that I had been upgraded to Business Class on my flight to Seoul. What a treat!

All the cabin crew on every flight were very helpful and concerned for my comfort. Nothing was too much trouble.

Everything that you had arranged for me in Japan went like clockwork. I was greeted at the airport and taken to the waiting car for my transport to the Park Hotel.

The staff at the hotel were exceptionally helpful and friendly and the concierge gave me very detailed information when I wanted to walk to Ginza so that I could check I was on the correct route and she greeted me very warmly on my safe return!

The hotel is delightful and being a textile designer it was great to be surrounded by a wide variety of art works and I was fascinated by the 33 metre high wall which at night had photos of the works of art projected onto the wall.

I was very impressed with the wonderful underground system in Tokyo, so efficient and spotless. Mr. Chiba was an excellent guide and had left detailed notes for me to collect on my arrival so that I had a comprehensive knowledge of the history of Japan which related to the places we were visiting the following day. We had a very enjoyable day together and his English was excellent and he was very knowledgeable.

My journey to the airport for my return home was very smooth. I was sad to leave Japan and hope to return some time in the future.

Thank you for all the information you gave me. It was very useful having the hotel name in Japanese as well as English when I was working out which of the 14 underground exits I should be taking and very reassuring to have a 24 hour customer care line available, although happily I did not need to use it.

Thank you for all your attention to detail and the very stylish leather document folder you gave me with my name embossed on the front with Seoul and Tokyo 2016 which I will treasure. This is a delightful memento of a wonderful visit to South Korea and Japan.

All good wishes, Helen

Sue & Hassan Omran – Maldives & Dubai

15th March 2016

Sue and I would like to thank you and your company for a perfectly planned holiday, we did have a wonderful time both in the Maldives and in Dubai. Your advice regarding hotel choices and boarding was well given, and proved to be just perfect for us.

We do recommend the Olhuveli resort in the Maldives which is very beautiful and well organised and perfectly run, and the addition of the Emerald Plan too, which gave us a lot of choices of restaurants on the island, but it is also worth noting that for those who cannot afford this emerald plan, the main “All inclusive” Sunset Restaurant is very good, and has a large variety of food choices which changes daily.

The Hotel in Dubai “Sofitel The Palm” was also beautiful and very well organised with very friendly staff.

The transfers in the UK, the Maldives and Dubai has performed flawlessly, with all your representatives waiting for us at the airports, and taxies taking us to our destinations without delays, even when we took the wrong turn in Dubai airport on the return leg of the trip and got delayed as a result, your representatives still waited for us and guided us to the next step

Sue and I would like to thank you and your company very much for facilitating this wonderful get away, and I am sure we will be coming back to you in the near future for other breaks, which we are already thinking of.

Alison Taylor – Windsor

12th January 2015

Just a quick note to thank you for arranging the holiday for us and for the take-away on return. Really thoughtful and appreciated.

We had a fabulous time and were very lucky with the weather. Hotel just what we were looking for. Golf fabulous and the golf club too. All arrangements to plan.

Thank you again. We are all now looking forward to the next one!

Francesca and Arthur Shorney – Henley-on-Thames

2nd August 2014

We can’t thank you enough for your help in ensuring that we had the most fantastic honeymoon in Hong Kong and Koh Samui. Right from the start you went above and beyond the call of duty. Your friendly advice was so readily available and any queries we had were always promptly answered. Even though we were uncertain at first about exactly what we wanted and where it would be your patience and expertise guided us through all the options. The travel arrangements went so smoothly we felt thoroughly indulged and while we were away you continued to provide a brilliant service. Thank you for the wonderful, professional and always friendly service which ensured we had the most amazing time and happy memories that will last a lifetime.

Catherine Gardner – Henley on Thames

1st February 2013

Thank you so much for arranging our trip to Thailand. We had a great time and the Kirimaya Resort in the hills was particularly wonderful. thank you thank you thank you! Catherine and Stephen

Mr Green – Henley on Thames

12th December 2012

Thank you for your email and your help with the vacation. The honeymoon was really great and we both enjoyed both the location and the hotel enormously. It was great to be at a location which is partially isolated at least from the mainland and it help us both to relax from a tiring year with a lot of work travel commitments. The food and restaurants are great and there are options in the local area to eat out if you wish. Personally we recommend the Blue Crab at the beach restaurant, it makes a great meal.

Kiara Hinterdorfer – Henley on Thames

13th September 2012

Just a quick note to say thank you so much for organising our trip of a lifetime to Japan.

The first hotel in Kanazawa was perfect as it was very close to the centre of town although you felt a million miles away due its riverside location.

The people Bruce had organised to meet us and do transfers etc could not have been more polite or helpful.

The second hotel near Kaga had actually been voted best spa resort in Japan for one of its treatments, it was an incredible place completely zen the owners were fabulous great treatments and the food out of this world, they were so accommodating that they had seen one of the dishes on the menu was not our taste and they completely changed our menu for the next evening.

Without exception we found the Japanese to be absolutely the most polite and helpful people you could ever wish to meet which of course added to the whole experience.

The hotel New Otani was also an amazing experience so clean great location and the choice of restaurants amazing.

I managed to lose a bag which Bruce was extremely helpful in recuperating so please pass on our sincere thanks for a super holiday and we all have such special memories of our 10 days in Japan thanks to you both.

Kindest regards

Kiara

Mrs L. Reid – Edinburgh

23rd August 2012

We just wanted to say what an absolutely fabulous holiday we had in Thailand. The Napasai was wonderful, in a great setting as you said it would be. Lots of nice hotels in the area, but the location of Napasai beat all the others hands down. The camp at Elephant Hills was great fun and definitely something different for 3-4 days and great for the kids. Finally, although we only had one night there, the Renaissance in Phuket was amazing and we could have stayed there a lot longer. The food was particularly brilliant. Thank you for organising this wonderful trip and making it run like clockwork. We will be back for more!

Angela Fois – Henley on Thames

13th October 2011

I just wanted to say the hotels you picked were excellent, especially the Chedi Club in Ubud. Really enjoyed the whole holiday.

Jo Walker – Henley on Thames

20th May 2011

We are back safely from our holiday to Bali and wanted to write and tell you how much we enjoyed it. It was a fabulous trip and exceeded our expectations. We were so impressed with the service you provided us and the attention to detail. Spa Village had an absolutely beautiful setting, lovely staff and fun activities along with the spa treatments everyday which were a real treat.

Chedi Club also had a fabulous setting, amazing pool villa (thanks for the upgrade!) and again amazing staff. Apart from not offering a wider range of affordable wines we have nothing but praise for how this hotel was run.

So, great recommendations. Thank you. We have some great memories. We will definitely be back to you for our next trip!

Mr. & Mrs Evans – Henley on Thames

17th March 2011

Everything was excellent and well executed and honestly I don’t know how you will better that for our next trip!

Mrs Sabina Amiga – London

21st January 2011

May I take the opportunity and thank you for your help and support during those snowy and confusing days before Christmas that you mostly spent arguing with airlines at Heathrow on your clients behalf: you never gave up.

I have been very impressed with your service and will not hesitate to contact you for any of our future travelling; I am sure I will need your help latest for what I am planning to do end Nov / beginning Dec: we want to take all the family (10-12 people) to some exotic place for my husband 60th.

Karen Kelly – London

4th March 2010

We had a fantastic holiday thank you. Everything went very smooth. Our driver was a fantastic guy. The 4 day trip was just right. Great to relax after at the “Bluewater”. Food was excellent with no upset tummies. We adore hot spicy food…….. The staff were also brilliant. Overall our holiday was excellent value. We will definitely recommend your company. Can’t understand why people book with Mercury, Thomson or Kuoni.

Roslyn and Robert Lakelin – Australia

16th October 2009

I was thinking that I must send you an email to thank you for organizing our Bali holiday. It was truly beautiful. We enjoyed the environment at Spa Village Tembok and the spa treatments in particular. It was so relaxing and the staff were so accommodating and it rejuvenated us for our moving we’re in the middle of this week. We will be in touch in future.

Kelly Pedgrift – Essex

6th August 2009

We had the most amazing time. All the hotels were perfect especially the Legian where we were upgraded to a beautiful room. The meet and greet and transfers were especially appreciated and made our trip hassle free. Thanks again for all your help and we look forward to using your company again.

David Telford – Bristol

19th July 2009

Ultimately, our holiday was excellent and it was exactly what we wanted – the perfect introduction to South East Asia. We are looking forward to coming back for more.

David and Sophie Christie – Chinnor

20th June 2009

The level of personal customer relations, attention to detail, and organisation far surpassed our expectations. We would definitely use you again and recommend you to anyone wishing to melt away their troubles at top resorts in Asia. Fantastic!

Mark and Diana David – UK / Australia

1st June 2009

I must say our 1 night in Tokino Shizuku Ryokan was absolutely a must and we were quite lucky to have found one of the young ladies who spoke a few words of English so she was our very own for the entire evening meaning that every single course and what we were eating was explained to us. We started dinner at 6pm and finished at 10.30pm. The attention to detail for each course was magnificent right down to the chopstick holder changing for each course. The food I do not need to tell you was to die for and when your sashimi arrives on a bed of ice with a flowering mini tree in the centre you know you are in heaven.

The accommodation was unbelievable and a nice balance of traditional Japanese and modern. Being able to have breakfast in our room overlooking the garden was magical.

A huge thank you from both of us!

Jo and Tom – Portsmouth

5th May 2009

We had such a lovely trip. Thanks so much for organising it all for us, everything ran really smoothly. We were also upgraded in Pimalai as well we had a little house on the beach which I wasn’t expecting, so we were very pleased with that! Anantara is a fantastic hotel in such a beautiful spot and the staff were so friendly and helpful. There was a 9 month old baby elephant at the camp too! Our guides were really informative and the tours we did were definitely worth it. We thought all services, transfers, guides and hotels were exceptional, and thanks again for all your help.

Mr and Mrs Lymburn – Reading

22nd April 2009

Firstly, we need to thank you for organising a fantastic holiday for us it was one of the best we have ever been on! We had a marvelous time and have fallen in love with both the Maldives and Sri Lanka. The Fortress absolutely fantastic we are so pleased you recommended we should stay there instead of Amanwella….. We will obviously tell all our friends about you too.

Mrs Moira Chisholm-Mackintosh – Dubai

19th March 2009

This place is AMAZING. We love it! Exactly what we were looking for and so different.

Mrs J. Gahan – Brighton

12th March 2009

Thank you it was a fantastic holiday! Loved the hotel and what wonderful staff. The transport to and from the hotel worked out really well too. I would certainly go back again maybe the same time next year. Sri Lanka is beautiful. And wonderfully hot! Many thanks for your help and assistance in booking and organising.

Mr and Mrs Brennan – Surrey

15th January 2009

Had a great time, Tanjung Rhu in particular was wonderful. The organisation with people meeting us was wonderful and made everything very smooth.

Thanks for all your help.

Mr and Mrs Wallis – London

27th November 2008

We had a wonderful time! Thank you so much for organising everything.

The elephants at Anantara Golden Triangle were amazing and riding them bare back even more so!

Abbey Beccle – Lechlade

19th September 2008

I am MOST grateful for all your efforts. I will definitely be in touch to organise a trip to Japan next year and would happily use you again and recommend you to anyone.

Marcus Courtney – London

21st August 2008

I wanted to drop you a line to say thanks for arranging the trip and a big thanks for the room upgrades. Really impressed with the room at Pimalai and had a very relaxing holiday. We’ll definitely be in touch for our future holiday plans.

Lisa Hastie – Rochester

14th May 2008

I’m very sad to be home – I had the most wonderful time, thank you and thoroughly loved Sri Lanka. What a truly amazing place. The hotel was lovely and I thought it was very relaxing and worth every penny. I had a fantastic time with the elephants and cannot wait to go back again! Thank you for all of your assistance.

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01491 575 987

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